Last updated: June 6, 2026
This Privacy Policy describes how Liventa (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from [Website URL], or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that we collect, use, and disclose your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, legal requirements, or for other operational reasons. When we update this Privacy Policy, we will post the revised version on the Site and update the “Last updated” date above.
How We Collect and Use Your Personal Information
To provide and improve the Services, we may collect personal information from you, automatically through your use of the Site, and from third parties such as service providers, payment processors, fulfillment partners, analytics providers, and marketing partners.
We use the information we collect to provide the Services, process orders, arrange shipping, communicate with you, provide customer support, improve the Site, detect and prevent fraud or misuse, comply with legal obligations, enforce our policies, and protect our rights and the rights of our customers or others.
Personal Information We Collect
The personal information we collect depends on how you interact with the Site and the Services. This may include:
- Contact information, such as your name, email address, phone number, billing address, and shipping address.
- Order information, such as products purchased, payment confirmation, billing details, shipping details, returns, refunds, exchanges, or other transaction-related information.
- Account information, if applicable, including information used to create, access, or manage your customer account.
- Shopping information, including the items you view, add to your cart, purchase, or save through features available on the Site.
- Customer support information, including the information you choose to provide when contacting us through email, phone, contact forms, or other support channels.
- Usage data, such as device information, browser information, IP address, network information, pages viewed, links clicked, referral information, and other information about how you interact with the Site.
Some features of the Services may require you to provide certain information. If you choose not to provide that information, some features may not be available to you.
Information We Collect Through Cookies and Similar Technologies
Like many websites, we use cookies, pixels, tags, web beacons, and similar technologies to operate and improve the Site, remember your preferences, analyze traffic, understand customer interactions, support security, and provide or measure marketing and advertising.
You can usually set your browser to remove or reject cookies. Please note that blocking or disabling cookies may affect your experience and may cause some features of the Site to work incorrectly or no longer be available.
Information We Obtain from Third Parties
We may obtain information about you from third parties that help us operate the Site and provide the Services, including:
- Shopify and other companies that support our Site and ecommerce services.
- Payment processors that help process payments and prevent fraud.
- Fulfillment, supplier, shipping, and delivery partners that help process and deliver orders.
- Customer support, email marketing, review, analytics, advertising, and technical service providers.
- Business and marketing partners that help us understand, improve, and advertise our products and services.
We are not responsible for the accuracy of information provided to us by third parties or for the privacy practices of third-party websites, platforms, or services that we do not control.
How We Use Your Personal Information
We may use your personal information for the following purposes:
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Providing products and services: to process payments, fulfill orders, arrange shipping, provide order updates, handle returns or refunds, manage your account if applicable, and provide customer support.
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Marketing and advertising: to send marketing, advertising, and promotional communications by email where permitted by law, and to show or measure advertisements for products or services.
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Security and fraud prevention: to detect, investigate, prevent, or take action regarding fraudulent, illegal, unauthorized, or harmful activity.
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Communication: to respond to your questions, provide customer support, send service-related messages, and maintain our business relationship with you.
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Legal and operational purposes: to comply with applicable laws, enforce our policies, resolve disputes, and protect our rights, property, customers, business, and Services.
How We Disclose Personal Information
We may disclose personal information to third parties for legitimate business, operational, legal, security, and service-related purposes, including:
- Vendors and service providers who perform services on our behalf, such as ecommerce platform services, payment processing, order fulfillment, shipping, customer support, analytics, cloud storage, technical services, and marketing tools.
- Business and marketing partners, including advertising and analytics partners, where permitted by law.
- Fulfillment partners, suppliers, carriers, or delivery providers as needed to process and deliver your order.
- Affiliates, if applicable, or related business entities for operational and business purposes.
- Third parties when you direct us, request us, or consent to our disclosure of information.
- Government authorities, law enforcement, courts, regulators, or other parties when required or permitted by law, to enforce our policies, to protect our rights, or in connection with a business transaction such as a merger, acquisition, reorganization, or sale of assets.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
Marketing Communications
If you sign up for marketing emails or otherwise provide your email for marketing purposes, we may send you promotional emails where permitted by law. You can opt out of marketing emails at any time by using the unsubscribe link included in our emails. If you opt out of marketing emails, we may still send you non-promotional messages related to your orders, account, customer service requests, or other transactions.
User Generated Content
If the Services allow you to post product reviews, photos, comments, or other user-generated content, that content may be public and accessible by others. We are not responsible for the privacy or security of information that you choose to make publicly available.
Third Party Websites and Links
The Site may contain links to websites, apps, platforms, or services operated by third parties. If you follow a link to a third-party site or service, you should review its privacy policy and terms. We do not control and are not responsible for the privacy, security, accuracy, or practices of third-party websites or services.
Children’s Privacy
The Services are not intended for children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the contact details below so that we can review the request and take appropriate action.
We do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms may be defined under applicable privacy laws.
Security and Retention
We use reasonable administrative, technical, and organizational measures designed to help protect personal information. However, no security measure is perfect or impenetrable, and we cannot guarantee perfect security.
We retain personal information for as long as reasonably necessary to provide the Services, maintain records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and for other legitimate business purposes.
Your Privacy Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information. These rights may include:
- The right to access or know the personal information we maintain about you.
- The right to request correction of inaccurate personal information.
- The right to request deletion of personal information, subject to certain exceptions.
- The right to request a copy of your personal information, where applicable.
- The right to opt out of certain uses or disclosures of personal information, where applicable.
- The right to limit certain uses or disclosures of sensitive personal information, where applicable.
- The right not to be discriminated against for exercising your privacy rights.
These rights are not absolute and may apply only in certain circumstances. We may decline a request where permitted by law. To process your request, we may need to verify your identity by requesting information such as your email address, order information, or other account-related details.
To exercise your privacy rights, please contact us using the contact details below. If you designate an authorized agent to submit a request on your behalf, we may require proof that the agent is authorized to act for you and may still ask you to verify your identity directly with us.
Data Sharing and Opt-Out Choices
Some privacy laws may define certain uses of cookies, pixels, analytics, advertising technologies, or marketing partnerships as a “sale,” “sharing,” or targeted advertising, even when no money is exchanged. Where required by applicable law, you may have the right to opt out of certain data sharing, sales, or targeted advertising.
If a data sharing opt-out page, cookie preference tool, or similar privacy control is available on the Site, you may use it to manage applicable privacy choices. You may also contact us using the contact details below for privacy-related requests.
Complaints
If you have a complaint about how we handle your personal information, please contact us using the contact details below. If you are not satisfied with our response, you may have the right to appeal our decision or lodge a complaint with a local data protection authority, depending on where you live.
International Users
Please note that we may transfer, store, and process your personal information outside the country where you live, including in the United States or other countries where our service providers, partners, or fulfillment providers operate. These countries may have privacy laws that differ from those in your location.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise privacy rights available to you, please contact us using the information below:
Business / Legal Name: [Business/Legal Name]
Brand Name: Liventa
Email: liventa.cs@gmail.com
Phone: +1 650 370 8482
Business Address: [business address]
