CONTACT US

We’re here to help.

If you have questions about your order, products, shipping, tracking, returns, refunds, or general store information, please contact us using the form below.

For damaged, defective, or incorrect items, please submit the form with your order number and a clear description of the issue.

After we receive your inquiry, our support team may ask you to reply by email with clear photos or videos of the item, packaging, and shipping label.

Email: liventa.cs@gmail.com

We typically respond within 1–2 business days, excluding weekends and public holidays. Response times may be longer during promotions or periods of high order volume.

To help us assist you faster, please include your order number, the email address used at checkout, and a clear description of your inquiry.

Please do not send or return any item until you receive written return instructions from Liventa.

Please do not send credit card numbers, passwords, or other sensitive payment information through the contact form or by email.

Thank you for shopping with Liventa.